Patient Care Coordinator - Premium Healthcare Clinic

Join our premium healthcare clinic in the heart of Bali as a Patient Care Coordinator and become the welcoming face that defines our patient experience. In this pivotal role, you will blend exceptional customer service with administrative and medical expertise to ensure our patients receive the highest standard of care. Located in the vibrant city of Kuta, our clinic offers a dynamic and supportive environment where your contributions will directly impact patient satisfaction and clinic operations.

As a Patient Care Coordinator, you will be the first point of contact for our patients, greeting them with a warm smile and addressing their needs with professionalism and empathy. You will coordinate appointments, manage patient records using our clinic's electronic health records (EHR) system, and assist with insurance and billing processes. This role is perfect for someone who thrives in a fast-paced environment and is passionate about making a difference in the lives of others through healthcare.

📋 Tanggung Jawab Pekerjaan

• Greet and welcome patients, ensuring they feel valued and comfortable throughout their visit.
• Coordinate and schedule patient appointments, ensuring efficient use of clinic resources.
• Manage and update patient records in our EHR system, maintaining accurate and up-to-date information.
• Assist with insurance and billing processes, ensuring accurate and timely payments.
• Provide information and guidance to patients regarding their health and treatment options.
• Coordinate with healthcare providers to ensure seamless patient care and communication.
• Handle patient inquiries and concerns, addressing them promptly and professionally.
• Assist with clinic administrative tasks, such as inventory management and supply ordering.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a healthcare or administrative role, preferably in a clinic or hospital setting.
• Strong knowledge of medical terminology and healthcare processes.
• Proficient in using EHR systems, such as Epic or Cerner.
• Excellent communication and interpersonal skills, with the ability to build rapport with patients and healthcare providers.
• Attention to detail and the ability to manage multiple tasks in a fast-paced environment.
• Familiarity with insurance and billing processes is a plus.
• Bachelor's degree in healthcare administration, nursing, or a related field is preferred.
• Certification in healthcare administration or a related field is a plus.

🛠️ Keahlian

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